Patients and Suppliers

The Jala Commitment to Patients and Suppliers

Jala works with the suppliers community around the world to discover new ways to improve and extend people’s lives. Our significant investment in research and development underpins our commitment to using science-based innovation to address some of society's most challenging healthcare issues. Only by working together can we improve outcomes for patients and change the practice of medicine.

We recognize the importance of patients and suppliers understanding what they can expect from Jala.

Respecting and Understanding The Patient Community Perspective

We commit to actively seeking out and listening to insights from the patient community to inform decision-making throughout the development and commercialization process for our medicines, for the mutual benefit of patients, healthcare systems and Jala.

We commit to providing easy-to-understand information about our products, including providing timely and accurate medical information to healthcare professionals so they can best support the appropriate use of our products with their patients.

We commit to fully respecting the patient community’s independence and integrity, and to working in a simple, transparent way.

Expanding Access to Our Medicines

We commit to working with the patient community and other stakeholders, such as governments, payers, healthcare professionals and other pharmaceutical companies, to help get patients the medicine they need.

We commit to implementing access strategies for all our new medicines based on three principles: addressing the needs of underserved populations through research and importation; further improving affordability of our medicines; and strengthening healthcare systems.

We commit to continuing to provide tailored and scalable access solutions, including patient assistance programs, equitable commercial models, social business models, zero-profit models and drug donations, as well as to support access by bringing generics and biosimilars to Sudan market .

Recognizing The Importance Of Transparency And Reporting

We commit to transparently sharing information on our interactions with healthcare professionals and the patient community, and to disclosing all financial and relevant non-financial support.

We commit to regularly reporting progress on these commitments.